Privacy Policy

Your privacy is paramount to OnlySpins. This Privacy Policy explains how we collect, use, and safeguard personal data when you access https://onlyspinscasinox.com. We conform strictly to the General Data Protection Regulation (GDPR), the UK Data Protection Act 2018, and applicable guidelines from the UK Gambling Commission.

Information We Collect
We may collect personal and non-personal information via:
Account registration – names, date of birth, contact details, country of residence, payment details.
Documents uploaded for identity and address verification.
Gameplay and betting history.
Payments, withdrawals, and deposit transactions.
Contact with customer support via email or onscreen forms.
Cookies and tracking technologies (see our Cookies Policy).
How and Why We Use Your Information
To process your registrations, account setup, and verification procedures.
To manage deposits, bets, winnings, and withdrawals.
To comply with legal obligations, including anti-money laundering and age verification requirements.
To personalise services and improve user experience.
To carry out fraud prevention, monitoring, and security analysis.
For marketing and promotional communication where consent is provided.
To resolve disputes, answer queries, and deliver support services.
Legal Basis for Processing
We process personal data based on the following legal grounds:
Performance of contract: Service delivery and account management.
Legal obligations: Compliance with gambling and financial regulation in the UK.
Legitimate interests: Prevention of fraud and ensuring platform security.
Consent: For optional marketing communications or non-essential cookies.
Data Retention
Your personal data is retained only as long as necessary for the purposes it was collected, or as required by law and industry regulations. Data related to KYC checks, transactions, and self-exclusion status may be stored for set legal periods even after account closure.
Data Sharing and Third Parties
We may disclose your data to:
Trusted service providers such as payment processors and verification agencies.
Regulatory bodies or law enforcement when required by law.
Third-party analytics and marketing partners (with your explicit consent).
We ensure all third parties maintain data protection standards equivalent to our own.
International Data Transfers
Personal data may occasionally be processed outside the UK. In such cases, strict safeguards (such as Standard Contractual Clauses or adequacy decisions) ensure data is protected to the highest standard.
Your Rights
Access: Request a copy of your personal data.
Rectification: Correct inaccuracies in your information.
Erasure: Request deletion of data under certain conditions.
Restriction: Limit the way your data is processed.
Objection: Opt out of marketing or contest processing based on legitimate interests.
Data portability: Obtain a digital copy of information for transfer.
Data Security
We deploy robust technical and organisational measures to prevent unauthorised access, loss, or misuse of your data. Encryption, multi-factor authentication, and regular security audits form essential parts of our data protection strategy.
Cookies, Analytics, and Tracking
OnlySpins uses cookies and other tracking tools to personalise content, analyse site usage, and improve services. For details, refer to our Cookies Policy.